By Syson Fiona   Perks Helen   in Journal of Services Marketing

ISSN:0887-6045|18|4|255-266

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 17.402332

By Pearson Joan   Syson Fiona   in Journal of Customer Behaviour

ISSN:1475-3928|5|1|5-25

Westburn Publishers Ltd‎(2006)‎

Access to resources Favorite 17.402332