By Tóth Zsuzsanna Eszter   Jónás Tamás   in International Journal of Quality and Service Sciences

ISSN:1756-669X|4|4|316-331

Emerald Group Publishing Ltd‎(2012)‎

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By Tóth Zsuzsanna Eszter   Jónás Tamás   Bérces Roland   Bedzsula Bálint   in International Journal of Quality and Service Sciences

ISSN:1756-669X|5|1|66-85

Emerald Group Publishing Ltd‎(2013)‎

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