By Dimitrios Chatzoudes Department of Production and Management Engineering   Democritus University of Thrace   Xanthi   GreeceDepartment of Production and Management Engineering   Democritus University of Thrace   Xanthi   Greece   Prodromos Chatzoglou Department of Production and Management Engineering   Democritus University of Thrace   Xanthi   GreeceDepartment of Production and Management Engineering   Democritus University of Thrace   Xanthi   Greece   Eftichia Vraimaki Department of Library Science and Information Systems   TEI of Athens   Athens   GreeceDepartment of Library Science and Information Systems   TEI of Athens   Athens   Greece   in Business Process Management Journal

ISSN:1463-7154|21|5|1117-1139

Emerald Group Publishing Ltd‎(2015)‎

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