By Tan Thomas Tsu Wee   Ahmed Zafar U   in Marketing Intelligence & Planning

ISSN:0263-4503|17|6|298-306

Emerald Group Publishing Ltd‎(1999)‎

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By Phillips Brendan   Tan Thomas Tsu Wee   Julian Craig   in Journal of Services Marketing

ISSN:0887-6045|20|7|471-478

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 16.109173