By Oakland J.S.   Tanner S.J.   in The TQM Magazine

ISSN:0954-478X|19|6|572-589

Emerald Group Publishing Ltd‎(2007)‎

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By Bauer J.   Tanner S.J.   Neely A.   in Measuring Business Excellence

ISSN:1368-3047|8|4|17-25

Emerald Group Publishing Ltd‎(2004)‎

Access to resources Favorite 11.804331