By Tao Guoyu   Abban Bartholomew K.   Gift Thomas L.   Chen Guantao   Irwin Kathleen L.   in Health Care Management Science

ISSN:1386-9620|7|2|135-144

Springer Publishing Company ‎(2004)‎

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By Tao Guoyu   Walsh Cathleen M.   Anderson Lynda A.   Irwin Kathleen L.   in Joint Commission Journal on Quality and Patient Safety

ISSN:1553-7250|28|8|435-440

Joint Commission Resources‎(2002)‎

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