By Divoky James J.   Taylor Richard W.   in Total Quality Management

ISSN:1360-0613|7|2|173-182

Routledge Ltd‎(1996)‎

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By Divoky James J   Taylor Richard W   in International Journal of Quality & Reliability Management

ISSN:0265-671X|12|2|60-71

Emerald Group Publishing Ltd‎(1995)‎

Access to resources Favorite 2.4930942