By Jones Tim   Taylor Shirley F.   in Journal of Services Marketing

ISSN:0887-6045|21|1|36-51

Emerald Group Publishing Ltd‎(2007)‎

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By Jones Tim D.   Taylor Shirley F.   Bansal Harvir S.   in Qualitative Market Research: An International Journal

ISSN:1352-2752|12|1|36-48

Emerald Group Publishing Ltd‎(2009)‎

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By Jones Tim   Fox Gavin L.   Taylor Shirley F.   Fabrigar Leandre R.   in Journal of Services Marketing

ISSN:0887-6045|24|1|16-28

Emerald Group Publishing Ltd‎(2010)‎

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By Muncer Steven   Taylor Shirley   Green D. W.   McManus I. C.   in Work & Stress

ISSN:1464-5335|15|1|40-52

Routledge Ltd‎(2001)‎

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