By Suter William C   Teer Faye P   in International Journal of Operations & Production Management

ISSN:0144-3577|15|7|40-46

Emerald Group Publishing Ltd‎(1995)‎

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By Choi Young B.   Teer Faye P.   Mehta Nirav H.   in International Journal of Services and Standards

ISSN:1740-8849|2|3|257-272

Inderscience Publishers‎(2006)‎

Access to resources Favorite 3.2672348