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4Result(s)for '"Testa Mark R"'
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By Testa Mark R in Leadership and Organization Development Journal
ISSN:0143-7739|23|5|260-268
Emerald Group Publishing Ltd(2002)
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15.334984
By Testa Mark R in Managing Service Quality
ISSN:0960-4529|14|5|402-413
Emerald Group Publishing Ltd(2004)
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15.334984
By Testa Mark R. in Leadership and Organization Development Journal
ISSN:0143-7739|20|3|154-161
Emerald Group Publishing Ltd(1999)
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3.8540459
By Testa Mark R. Mueller Stephen L. in Managing Service Quality
ISSN:0960-4529|19|2|195-210
Emerald Group Publishing Ltd(2009)
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2.8905344