By Kuula Markku   Putkiranta Antero   Toivanen Jarmo   in International Journal of Operations & Production Management

ISSN:0144-3577|32|2|106-120

Emerald Group Publishing Ltd‎(2012)‎

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By Kuula Markku   Putkiranta Antero   Toivanen Jarmo   in Benchmarking: An International Journal

ISSN:1463-5771|21|3|329-343

Emerald Group Publishing Ltd‎(2014)‎

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