By Tsarenko Yelena   Tojib Dewi Rooslani   in Journal of Consumer Marketing

ISSN:0736-3761|26|7|468-476

Emerald Group Publishing Ltd‎(2009)‎

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By Tsarenko Yelena   Tojib Dewi Rooslani   in Journal of Services Marketing

ISSN:0887-6045|25|5|381-392

Emerald Group Publishing Ltd‎(2011)‎

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