By Tontini Gerson   Picolo Jaime Dagostin   in International Journal of Quality & Reliability Management

ISSN:0265-671X|31|1|32-52

Emerald Group Publishing Ltd‎(2013)‎

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By Tontini Gerson   Søilen Klaus Solberg   Silveira Amélia   in Total Quality Management & Business Excellence

ISSN:1478-3363|24|11-12|1253-1271

Routledge Ltd‎(2013)‎

Access to resources Favorite 12.521264

By Tontini Gerson   Picolo Jaime Dagostim   Silveira Amélia   in Total Quality Management & Business Excellence

ISSN:1478-3363|25|7-8|705-719

Routledge Ltd‎(2014)‎

Access to resources Favorite 12.521264