By Massad Victor J   Tucker Joanne M   in Journal of Product and Brand Management

ISSN:1061-0421|9|5|325-340

Emerald Group Publishing Ltd‎(2000)‎

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By Massad Victor J.   Risch Brianna   Tucker Joanne M.   in International Journal of Electronic Customer Relationship Management

ISSN:1750-0664|7|2|87-97

Inderscience Publishers‎(2013)‎

Access to resources Favorite 2.4933047