By Urban Wieslaw   in Measuring Business Excellence

ISSN:1368-3047|13|1|72-81

Emerald Group Publishing Ltd‎(2009)‎

Access to resources Favorite 19.327644

By Urban Wieslaw   in The Service Industries Journal

ISSN:0264-2069|33|2|200-217

Routledge Ltd‎(2013)‎

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By Siemieniako Dariusz   Rundle-Thiele Sharyn   Urban Wieslaw   in Journal of Customer Behaviour

ISSN:1475-3928|9|3|283-298

Westburn Publishers Ltd‎(2010)‎

Access to resources Favorite 10.630334