By Varlander Sara   in The Service Industries Journal

ISSN:0264-2069|29|3|249-265

Routledge Ltd‎(2009)‎

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By Thanem Torkild   Varlander Sara   Cummings Stephen   in International Journal of Work Organisation and Emotion

ISSN:1740-8938|4|1|78-98

Inderscience Publishers‎(2011)‎

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