By Vermeulen Werner   in Training for Quality

ISSN:0968-4875|5|1|40-45

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 17.249783

By Vermeulen Werner   in The TQM Magazine

ISSN:0954-478X|8|6|20-23

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 17.249783

By Vermeulen Werner   Crous M.J.   in Managing Service Quality

ISSN:0960-4529|10|1|61-67

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 11.212255