By Viadiu Frederic Marimon   Fransi Eduard Cristobal   in International Journal of Services Technology and Management

ISSN:1460-6720|7|4|320-331

Inderscience Publishers‎(2006)‎

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By Viadiu Frederic Marimon   Fransi Eduard Cristóbal   in Managing Service Quality

ISSN:0960-4529|15|3|290-305

Emerald Group Publishing Ltd‎(2005)‎

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By Viadiu Frederic Marimon   Casadesús Fa Martí   Saizarbitoria Iñaki Heras   in Total Quality Management

ISSN:1360-0613|13|6|797-811

Routledge Ltd‎(2002)‎

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By Viadiu Frederic Marimon   Fa MartÃ? Casades·s   Saizarbitoria I±aki Heras   in International Journal of Operations & Production Management

ISSN:0144-3577|26|2|141-165

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 13.489668