By Vila Jose Enrique   in The Service Industries Journal

ISSN:0264-2069|33|9-10|820-832

Routledge Ltd‎(2013)‎

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By Palacios-Marques Daniel   Saldaña Alejandro Zegarra   Vila Jose Enrique   in Kybernetes: The International Journal of Systems & Cybernetics

ISSN:0368-492X|42|5|754-765

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 12.372967