By Woodside Arch G.   Voss Glenn   in International Journal of Healthcare Technology and Management

ISSN:1368-2156|1|1-2|200-208

Inderscience Publishers‎(2003)‎

Access to resources Favorite 11.17572

By Voss Glenn B   Voss Zannie Giraud   in Journal of Services Marketing

ISSN:0887-6045|11|4|278-298

Emerald Group Publishing Ltd‎(1997)‎

Access to resources Favorite 10.316652

By Voss Zannie Giraud   Voss Glenn B.   Moorman Christine   in European Journal of Marketing

ISSN:0309-0566|39|9-10|1132-1150

Emerald Group Publishing Ltd‎(2005)‎

Access to resources Favorite 8.597211