By Rad Alexander   Wahlberg Olof   Öhman Peter   in Journal of Constructivist Psychology

ISSN:1521-0650|26|4|262-279

Routledge Ltd‎(2013)‎

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By Strandberg Christer   Wahlberg Olof   Öhman Peter   in Managing Service Quality

ISSN:0960-4529|22|4|359-385

Emerald Group Publishing Ltd‎(2012)‎

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