By Warwood Stephen J   Knowles Graeme   in The TQM Magazine

ISSN:0954-478X|16|5|347-353

Emerald Group Publishing Ltd‎(2004)‎

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By Tennant Charles   Warwood Stephen J   Chiang Minda Mun Ping   in The TQM Magazine

ISSN:0954-478X|14|5|284-292

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 11.456528