By Nowak Linda I   Washburn Judith H   in Journal of Services Marketing

ISSN:0887-6045|12|6|441-452

Emerald Group Publishing Ltd‎(1998)‎

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By Boughton Paul D   Nowak Linda   Washburn Judith   in Journal of Services Marketing

ISSN:0887-6045|10|1|56-69

Emerald Group Publishing Ltd‎(1996)‎

Access to resources Favorite 10.761112

By Washburn Judith H   Till Brian D   Priluck Randi   in Journal of Consumer Marketing

ISSN:0736-3761|17|7|591-604

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 8.967594