By Watad Mahmoud M.   Will Peter C.   in Business Process Management Journal

ISSN:1463-7154|9|4|459-472

Emerald Group Publishing Ltd‎(2003)‎

Access to resources Favorite 16.409477

By Watad Mahmoud M   DiSanzo Frank J   in Business Process Management Journal

ISSN:1463-7154|4|4|322-332

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 3.7415164