By Wernerheim Michael   in The Service Industries Journal

ISSN:0264-2069|24|1|131-154

Routledge Ltd‎(2004)‎

Access to resources Favorite 18.233044

By Wernerheim Michael   Sharpe Christopher   in The Service Industries Journal

ISSN:0264-2069|25|2|181-211

Routledge Ltd‎(2005)‎

Access to resources Favorite 14.586434