By Wilton J. T.   Reavill L. R. P.   in Total Quality Management

ISSN:1360-0613|8|2-3|314-318

Routledge Ltd‎(1997)‎

Access to resources Favorite 2.6568742

By Chelsom J.V.   Reavill L.R.P.   Wilton J.T.   in The TQM Magazine

ISSN:0954-478X|10|2|72-82

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 2.2140617