By Winsted Kathryn Frazer   in European Journal of Marketing

ISSN:0309-0566|34|3-4|399-417

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 25.097185

By Winsted Kathryn Frazer   in International Journal of Service Industry Management

ISSN:0956-4233|11|5|399-421

Emerald Group Publishing Ltd‎(2000)‎

Access to resources Favorite 25.097185

By Winsted Kathryn Frazer   Patterson Paul G   in Journal of Services Marketing

ISSN:0887-6045|12|4|294-311

Emerald Group Publishing Ltd‎(1998)‎

Access to resources Favorite 18.822887