By Chen Xiang-Feng   Xie Xiaoyan   in International Journal of Services Operations and Informatics

ISSN:1741-539X|4|4|333-351

Inderscience Publishers‎(2009)‎

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By Xie Xiaoyan   Lin Fuzong   Zhang Tao   in Behaviour and Information Technology

ISSN:1362-3001|20|4|281-291

Taylor & Francis Ltd‎(2001)‎

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