By Yoo Myongjee   Bai Billy   in Journal of Quality Assurance in Hospitality & Tourism

ISSN:1528-008x|8|2|45-65

Haworth Press‎(2007)‎

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By Yoo Myongjee   Lee Sojung   Bai Billy   in International Journal of Contemporary Hospitality Management

ISSN:0959-6119|23|4|517-532

Emerald Group Publishing Ltd‎(2011)‎

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