By Kim Jin Hwan   Youn Sunhee   Roh James Jungbae   in International Journal of Services and Operations Management

ISSN:1744-2370|8|3|283-304

Inderscience Publishers‎(2011)‎

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By Youn Sunhee   Yang Ma Ga (Mark)   Roh James Jungbae   in Benchmarking: An International Journal

ISSN:1463-5771|19|4-5|463-480

Emerald Group Publishing Ltd‎(2012)‎

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By Hong Paul   Youn SunHee   Nahm Abraham   in International Journal of Logistics Systems and Management

ISSN:1742-7967|4|4|437-456

Inderscience Publishers‎(2008)‎

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