By Abdullateef Aliyu Olayemi   Mokhtar Sany Sanuri Mohd   Yusoff Rushami Zien   in International Journal of Electronic Customer Relationship Management

ISSN:1750-0664|7|1|68-86

Inderscience Publishers‎(2013)‎

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By Al-Dhaafri Hassan Saleh   Al-Swidi Abdullah Kaid   Yusoff Rushami Zien Bin   in The TQM Journal

ISSN:1754-2731|28|1|89-111

Emerald Group Publishing Ltd‎(2016)‎

Access to resources Favorite 14.812803