By Vesel Patrick   Zabkar Vesna   in European Journal of Marketing

ISSN:0309-0566|44|9-10|1334-1365

Emerald Group Publishing Ltd‎(2010)‎

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By Vesel Patrick   Zabkar Vesna   in Managing Service Quality

ISSN:0960-4529|20|3|213-235

Emerald Group Publishing Ltd‎(2010)‎

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By Jancic Zlatko   Zabkar Vesna   in Journal of Marketing Management

ISSN:0267-257X|18|7-8|657-671

Routledge Ltd‎(2002)‎

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By Zabkar Vesna   Brencic Maja Makovec   in International Marketing Review

ISSN:0265-1335|21|2|202-215

Emerald Group Publishing Ltd‎(2004)‎

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