By Zain Zuraidah Mohd   in International Journal of Quality and Innovation

ISSN:1756-6975|1|3|252-258

Inderscience Publishers‎(2011)‎

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By Amar Kifayah   Zain Zuraidah Mohd   in The TQM Magazine

ISSN:0954-478X|14|6|367-372

Emerald Group Publishing Ltd‎(2002)‎

Access to resources Favorite 22.087261