By Zboja James J.   Voorhees Clay M.   in Journal of Services Marketing

ISSN:0887-6045|20|6|381-390

Emerald Group Publishing Ltd‎(2006)‎

Access to resources Favorite 12.462748

By Laird Mary Dana   Zboja James J.   Ferris Gerald R.   in Career Development International

ISSN:1362-0436|17|6|557-582

Emerald Group Publishing Ltd‎(2012)‎

Access to resources Favorite 10.1930485

By Laird Mary Dana   Zboja James J.   Martinez Arthur D.   Ferris Gerald R.   in Journal of Managerial Psychology

ISSN:0268-3946|28|6|661-676

Emerald Group Publishing Ltd‎(2013)‎

Access to resources Favorite 9.078799