By van Dun Zanna   Bloemer Josee   Henseler Jorg   in The Service Industries Journal

ISSN:0264-2069|31|8|1347-1363

Routledge Ltd‎(2011)‎

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By van Dun Zanna   Bloemer Josée   Henseler Jörg   in The Service Industries Journal

ISSN:0264-2069|32|2|171-196

Routledge Ltd‎(2012)‎

Access to resources Favorite 13.944582