Communicating Across Cultures ( J-B CCL (Center for Creative Leadership) )

Publication series ：J-B CCL (Center for Creative Leadership)

Author： Don W. Prince  

Publisher： John Wiley & Sons Inc‎

Publication year： 2011

E-ISBN: 9781118154359

P-ISBN(Paperback): 9781882197590

P-ISBN(Hardback):  9781882197590

Subject： F2 Economic Planning and Management

Language： ENG

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Description

If you are a manager anywhere in the world, you are almost certainly dealing with people of nationalities and cultures different from your own. In multinational business environments, communicating effectively with people who have languages, customs, and expectations different from yours is a necessary skill. If you are a manager anywhere in the world, you are almost certainly facing this kind of multicultural situation. This guidebook explains how to become aware of cultural differences, how to recognize when cultural differences pose a leadership challenge, and how to adapt your communication style to enhance your effectiveness as a manager.

Chapter

Title Page

pp.：  1 – 5

Table of Contents

pp.：  5 – 7

When Being Yourself Isn’t Enough

pp.：  7 – 9

Anticipate and Adapt to Cultural Differences

pp.：  9 – 10

Listen and Watch for Cultural Differences

pp.：  10 – 16

Speaking and Writing Across Cultures

pp.：  16 – 21

What’s in a Name

pp.：  21 – 24

Using Humor Appropriately

pp.：  24 – 26

Communicate Respect for Other Cultures

pp.：  26 – 27

Expanding Horizons

pp.：  27 – 29

Suggested Readings

pp.：  29 – 30

Background

pp.：  30 – 31

Key Point Summary

pp.：  31 – 32

Lead Contributors

pp.：  32 – 33

LastPages

pp.：  33 – 34

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