Measuring the Networked Nonprofit :Using Data to Change the World

Publication subTitle :Using Data to Change the World

Author: Beth Kanter  

Publisher: John Wiley & Sons Inc‎

Publication year: 2012

E-ISBN: 9781118225417

P-ISBN(Paperback): 9781118137604

P-ISBN(Hardback):  9781118137604

Subject: F2 Economic Planning and Management

Language: ENG

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Description

The tools nonprofits need to measure the impact of their social media


Having a social media measurement plan and approach can no longer be an after-thought. It is a requirement of success. As nonprofits refine their social media practice, their boards are expecting reports showing results. As funders provide dollars to support programs that include social media, they too want to see results. This book offers the tools and strategies needed for nonprofits that need reliable and measurable data from their social media efforts. Using these tools will not only improve a nonprofit?s decision making process but will produce results-driven metrics for staff and stakeholders.

 
  • A hands-on resource for nonprofit professionals who must be able to accurately measure the results of their social media ventures
  • Written by popular nonprofit blogger Beth Kanter and measurement expert Katie Delahaye Paine
  • Filled with tools, strategies, and illustrative examples that are highly accessible for nonprofit professionals

This important resource will give savvy nonprofit professionals the information needed to produce measurable results for their social media.


Chapter

Copyright

pp.:  9 – 10

Contents

pp.:  10 – 11

Figures and Tables

pp.:  11 – 13

Foreword

pp.:  13 – 15

Acknowledgments

pp.:  19 – 25

The Authors

pp.:  25 – 29

Part Two: Basic Measurement Principles, How-Tos, and Best Practices

pp.:  33 – 59

Part Three: Advanced Measurement Concepts and Practices for Networked Nonprofits

pp.:  59 – 203

Epilogue: With Measurement and Learning, Networked Nonprofits Can Change the World

pp.:  203 – 277

Appendix A: Measuring Relationships and Relationship Research

pp.:  277 – 279

Appendix B: Crawl, Walk, Run, Fly Assessment Tool for Networked Nonprofits

pp.:  279 – 283

Appendix C: Social Media Measurement Checklist

pp.:  283 – 287

Appendix D: A Checklist for Monitoring Services

pp.:  287 – 293

Notes

pp.:  293 – 301

Glossary

pp.:  301 – 313

Resources for Tools, Tutorials, and Assistance

pp.:  313 – 319

Index

pp.:  319 – 321

LastPages

pp.:  321 – 335

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