An experimental evaluation of preferences for data entry method in automated telephone services

Author: Foster J. C.   Mcinnes F. R.   Jack M. A.   Love S.   Dutton R. T.   Nairn I. A.   White L. S.  

Publisher: Taylor & Francis Ltd

ISSN: 1362-3001

Source: Behaviour and Information Technology, Vol.17, Iss.2, 1998-03, pp. : 82-92

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Abstract