Training soft skills via e-learning: international chain hotels

Author： Kim Jungsun (Sunny)   Erdem Mehmet   Byun JeoungWoo   Jeong Hwayoung  

Publisher： Emerald Group Publishing Ltd

ISSN： 0959-6119

Source： International Journal of Contemporary Hospitality Management, Vol.23, Iss.6, 2011-08, pp. : 739-763

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