Building an activity-based costing hospital model using quality function deployment and benchmarking

Author： González Marvin E   Quesada Gioconda   Mack Rhonda   Urrutia Ignacio  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-5771

Source： Benchmarking: An International Journal, Vol.12, Iss.4, 2005-04, pp. : 310-329

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