Benchmarking leagility in mass services: The case of a fast food restaurant chains in Iran

Author： Rahimnia Fariborz   Moghadasian Mahdi   Castka Pavel  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-5771

Source： Benchmarking: An International Journal, Vol.16, Iss.6, 2009-10, pp. : 799-816

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