Process-oriented taxonomy of BPOs: an exploratory study

Author： Niranjan T.T.   Saxena K.B.C.   Bharadwaj Sangeeta S.  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.13, Iss.4, 2007-07, pp. : 588-606

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