The role of trust in the governance of business process outsourcing relationships: A transaction cost economics approach

Author: Greenberg Penelope Sue   Greenberg Ralph H.   Antonucci Yvonne Lederer  

Publisher: Emerald Group Publishing Ltd

ISSN: 1463-7154

Source: Business Process Management Journal, Vol.14, Iss.5, 2008-09, pp. : 593-608

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