The impact of business process orientation on financial and non-financial performance

Author： Škrinjar Rok   Bosilj-Vukšic Vesna   Indihar-Štemberger Mojca  

Publisher： Emerald Group Publishing Ltd

ISSN： 1463-7154

Source： Business Process Management Journal, Vol.14, Iss.5, 2008-09, pp. : 738-754

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