Continuous quality improvement using a practice improvement model

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Patients' complaints as a management tool for continuous quality improvement

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Establishing Continuous Quality Improvement in a Hong Kong Hospital

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The RAF method for regulation, assessment, follow-up and continuous improvement of quality of care: implementation in regulatory systems of government services and care facilities

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Continuous quality improvement in acute health care: creating a holistic and integrated approach

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International Journal of Health Care Quality Assurance, Vol. 10, Iss. 1, 1997-01 ,pp. : 20-26

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