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Qualitative Market Research: An International Journal, Vol. 7, Iss. 1, 2004-03 ,pp. : 48-57

Emerald Group Publishing Ltd

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A comparison study of customer satisfaction between the UPS and FedEx: An empirical study among university customers

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Industrial Management & Data Systems, Vol. 106, Iss. 2, 2006-02 ,pp. : 182-199

Emerald Group Publishing Ltd

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The e-commerce imperative: The e-commerce experiences of eight companies from Dell to FedEx

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Emerald Group Publishing Ltd

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E-entrepreneurship and small e-business development: towards a comparative research agenda

By Matlay Harry  

Journal of Small Business and Enterprise Development, Vol. 11, Iss. 3, 2004-03 ,pp. : 408-414

Emerald Group Publishing Ltd

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There's no business like e-business

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Qualitative Market Research: An International Journal, Vol. 5, Iss. 4, 2002-09 ,pp. : 261-267

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