

Author: Fong Jeffrey Lo Chi Antony Jiju
Publisher: Emerald Group Publishing Ltd
ISSN: 0954-478X
Source: The TQM Magazine, Vol.13, Iss.5, 2001-09, pp. : 315-318
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Abstract
QS 9000 is a quality system standard for the automotive industry, developed in the USA in 1994 by Ford, General Motors, Daimler-Chrysler and the US truck manufacturers. It was developed with the objective of standardising the quality system procedures, responsibilities and processes within an organisation. The paper briefly illustrates a comparison of QS 9000 with other automotive standards. The paper also examines the relationship between ISO 9000, QS 9000 and TQM.
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