Achieving breakthrough performance improvement: results of implementing a fit-for-purpose total management system

Author： Chan Y.K.   Gaffney P   Neailey K   Ip W.H.  

Publisher： Emerald Group Publishing Ltd

ISSN： 0954-478X

Source： The TQM Magazine, Vol.14, Iss.5, 2002-09, pp. : 293-296

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