Innovation and TQM in Swedish higher education institutions - possibilities and pitfalls

Author： Wiklund Håkan   Klefsjö Bengt   Wiklund Pia Sandvik   Edvardsson Bo  

Publisher： Emerald Group Publishing Ltd

ISSN： 0954-478X

Source： The TQM Magazine, Vol.15, Iss.2, 2003-03, pp. : 99-107

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