Author: Dayton Nick A
Publisher: Emerald Group Publishing Ltd
ISSN: 0954-478X
Source: The TQM Magazine, Vol.15, Iss.6, 2003-10, pp. : 391-396
Disclaimer: Any content in publications that violate the sovereignty, the constitution or regulations of the PRC is not accepted or approved by CNPIEC.
Abstract
Related content
Total relationship management (TRM) and total quality management (TQM)
Managerial Auditing Journal, Vol. 15, Iss. 1-2, 2000-01 ,pp. :